Start with the work, not the demo menu
List the workflows that consume the most time or create the most uncertainty today. Ask vendors to demonstrate those exact situations with the people who will use them, rather than accepting a generic tour.
- Fees and reconciliation
- Attendance, marks and report cards
- Timetables, substitutions and workload
- Parent communication and transport
Compare total cost and operating limits
A low per-student quote can become expensive after adding apps, hosting, support or essential modules. Compare the full annual platform cost and record what is included, metered or controlled by a third party.
- Annual cost for the whole campus
- Feature and user limits
- Implementation, migration and training scope
- Contract term and renewal conditions
Treat security and migration as buying criteria
Ask how access is controlled, how sensitive records are protected and how important activity is traced. Then ask for a written migration plan covering formats, validation, parallel operation and responsibility at each stage.
- Role-based access and audit trails
- Encryption and sensitive identifier handling
- CSV templates and data validation
- Go-live support and team training